How to obtain the correct Intermediate CA certificate for Partner orders

Solution ID:    SO26774    Updated:    04/25/2017

Solution

To obtain the correct Intermediate CA certificate for Partner orders, perform one of the methods below.

Method 1: Access the User Portal

  1. Request access to the User Portal  https://products.geotrust.com/geocenter/reissuance/reissue.do
  2. Once access is obtained, click View Certificate Information.
  3. Locate the section called Additional Certificates.
  4. Open the drop down menu > select Certificate Issuer.
  5. Download the certificate directly from the portal
  6. Alternatively, you can select the option to Show Certificate. This option will require you to copy the displayed contents and paste it into a plain text editor such as Notepad. Then save the file.
     

 Method 2: Identify the Authority Information Access (AIA) extension within the SSL certificate

Note: Make sure to have the SSL certificate saved as a .cer file on a Windows OS before starting.

  1. Once the SSL certificate is saved, double click it to open
  2. Click the Details tab
  3. Scroll down to the Authority Information Access field and select it.
  4. Within the details window, copy the URL listed
  5. Enter the copied URL into a web browser.
  6. An option will appear asking to save the file
  7. Specify the path to save the file
  8. This file is the Intermediate CA certificate 
     

 

Disclaimer:

Geotrust has made efforts to ensure the accuracy and completeness of the information in this document. However, Geotrust makes no warranties of any kind (whether express, implied or statutory) with respect to the information contained herein. Geotrust assumes no liability to any party for any loss or damage (whether direct or indirect) caused by any errors, omissions, or statements of any kind contained in this document.

Further, Geotrust assumes no liability arising from the application or use of the product or service described herein and specifically disclaims any representation that the products or services described herein do not infringe upon any existing or future intellectual property rights. Nothing herein grants the reader any license to make, use, or sell equipment or products constructed in accordance with this document. Finally, all rights and privileges related to any intellectual property right described herein are vested in the patent, trademark, or service mark owner, and no other person may exercise such rights without express permission, authority, or license secured from the patent, trademark, or service mark owner. Geotrust reserves the right to make changes to any information herein without further notice.

Contact Support

Find Answers


Search Tips